Free Delivery For S$350 & Above | Free Returns For Selected Brands
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Belmont Luxe

frequently asked questions

FAQs

Yes, all products are 100% authentic, if not money-back guaranteed.

Please note that all items are pre-order and imported from USA, UK & Europe, hence delivery will be delayed. Delivery will take at least 2-4 weeks from the order date.

Once the order is placed you cannot cancel it, as we run a pre-order basis.

Yes, please note that we do not take in requests for Chanel, Louis Vuitton, Hermes & Goyard as the prices for those designers are controlled.

For bag requests, please submit your request here

Currently, self-collection is not allowed at this moment, we will be looking to have a collection centre soon.

Delivery will be S$20 for all orders under S$100. Free delivery for S$100 & above.

Delivery will be within 2-4 weeks, barring any unexpected logistics delays (e.g. prolonged customs clearance).

Delivered By Ninja Van

There will be a return label included in every package. 

After we receive your returned item(s), refunds will be made within 5 working days.